Refund Policy
Participant guide workbooks are refundable in their original condition and form ("bundle" or "set") 21 days from shipping date. No exceptions.
- "Quantity Bundles" of 10, 25 or 50 workbooks must be returned as a complete bundle to qualify for refund. Large quantity refunds may incur a 10% restocking fee.
- "Personal Workbook Sets" must be returned as a complete set to qualify for refund.
- Shipping on all returned stock is the responsibility of the customer. Please insure and track your return as we are not responsible for items lost or damaged in the mail.
The Freedom Session COMPLETE or ESSENTIALS Ministry Kits are replaceable (if found defective within one year of purchase) but not returnable.
On line video streaming/downloads are not refundable. Please ensure your device has playback capability.